Google Voice is now available for Goodcall

  • Updated

How to verify your Goodcall number in Google Voice via SMS

  1. Open your Google Voice applogo_voice_2020q4_color_2x_web_96dp.png
  2. Navigate to your “Settings” 
  3. Under “Account”, select “Devices and Numbers”
  4. Under “Linked Numbers”, select “New Linked Number”
  5. In the text box, input your Goodcall number and select "send code"
  6. You will receive an SMS with a verification code
  7. Enter your code into your Google Voice app to verify your Goodcall number

How to enable your agent to answer calls when customers dial your Google Voice number

  1. Open your Google Voice applogo_voice_2020q4_color_2x_web_96dp.png
  2. Navigate to your “Settings”
  3. Under “Calls”, toggle “Call Screening” off
  4. Call your Google Voice number to check that your agent can answer

How to verify your Goodcall number in Google Voice via email

  1. Open your Google Voice applogo_voice_2020q4_color_2x_web_96dp.png
  2. Navigate to your “Settings” 
  3. Under the "Messages" section, toggle "Forward Messages to Email" on
  4. Under “Account”, select “Devices and Numbers”
  5. Under “Linked Numbers”, select “New Linked Number”
  6. In the text box, input your Goodcall number
  7. Uncheck "Number Belongs to this Device"
  8. Select "send code"
  9. You will receive an email with a verification code
  10. Enter your code into your Google Voice app to verify your Goodcall number

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Did not get the verification code?

  1. When you request a verification code in Google Voice, it will be sent to the email address you have listed in your Goodcall account. Make sure to check your email, according to the email address you have listed in your Goodcall account, to locate your verification code.
  2. Check all of your folders in your email, including your Spam folder, to locate your verification code.

 

 

 

 

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