The easiest way to make use of your Goodcall number is to update your business profile on Google, Facebook, Yelp, Wix and other online sites where your customers find you. Update the phone number on the admin page for your business profile on Google, Facebook, Yelp, Wix and your website.
The Goodcall phone number works with your existing phone service. A new business can use the Goodcall number as its primary phone number. Share it directly with your customers on your website, Yelp, Google and business cards.
For a business with an existing phone there are 2 ways to make use of the Goodcall number: conditional call forwarding and publishing the number.
With conditional call forwarding your customers call your current phone number and are forwarded to Goodcall when you don’t answer or the line is busy. You can enable conditional call forwarding with your current telephone provider. For example to enable in Comcast Business, go to the web portal and enable it in phone settings. Many providers allow you to enable using *90 and *92. Check your telephone provider for details. Ask/search for conditional call forwarding.
Pro Tip: If you are a savvy marketer, you can use the Goodcall number in 2 interesting ways.
- Use different Goodcall phone numbers on each platform to track call volume based on platform. Use the "Add location" feature to create a new phone number for your business. It can be the same location, but a different phone number.
- Buy call based Ads and use the Goodcall phone number. Goodcall will tell you why people call the number and help you understand the ROI of your Ads. Each call is a lead which Goodcall can capture via a Knowledge skill or Message.